Euro Palace

Slick software, expansive game collection and multilingual customer support.
  • One of Europe’s most popular casinos
  • €500 plus 100 free spins to new players
  • Young, innovative casino
Payment options
Software

Euro Palace first opened its doors in 2010, and they’ve met with considerable success since then. Known for their expansive game collection and impressive array of bonuses and rewards, their market share is still steadily growing. Euro Palace have also made an impressive effort to recruit multilingual staff and offer customer support in a whopping twenty languages.

It’s a great-looking casino, but let’s dive right in and give it a closer look.

Welcome Bonus

You can tell a lot about a casino by their welcome bonus and how the treat both new and existing players. With one of the most generous signup bonuses available today, we have to say Euro Palace look like they are treating players extremely well – €500 free over your first two deposits!

Euro Palace will match your first deposit 100% to the value of €150, while the second will be matched 50% up to €350 bonus. That’s €850 paid by you, and a whole €500 extra tossed into your casino account absolutely free. That’s nearly 60% of your first deposits given as extra cash, which is virtually unheard of at most of Euro Palace’s rivals.

So – what’s the catch? There isn’t one – it actually gets better!

Free Spins

On top of your €500 in cash, you’ll also receive a total of 100 free spins1 across your first 3 deposits – 20, then 30 and, whatever you deposit the 3rd time around, an additional 50 free spins. Since most casinos choose either free spins or a nice cash casino bonus2, it’s a charming statement to offer both at once.

Wagering Requirements

Where the majority of Microgaming casinos now offer 50x playthrough requirements for their welcome bonuses, Euro Palace has kept the number down at 40x. Wagering your bonus amount forty times is still asking an awful lot, but it’s hugely better than 50x. In addition, the bonus is cashable, which means that if you beat the wagering requirement, you get to take home both the bonus amount (up to €500) and your profit.

Promotions

Euro Palace continue to impress with their ongoing promotions with weekly and monthly prizes and rewards. You could be the lucky winner of free spins, cashback offers, matched deposits or even a vacation!

The loyalty reward scheme goes from Silver, to Gold, Platinum and Diamond. You earn points every time you place a wager. You need to earn at least 10,000 loyalty points every month in order to maintain “Gold” status – for Diamond, it’s 75,000. These points can be exchanged for playable cash subject to the normal playthrough requirements at a value of €1 for 1,000 points.

Slots Selection and Software

As a Microgaming casino3, the software is guaranteed to run exceptionally well and without glitches or failures of any kind, as long as your internet connection is up to scratch! They’ve been one of the best in the business for decades now, and their platform is extremely highly rated.

In terms of games, the lion’s share of the titles belong to slots. There are around 400 different slots, enough to meet the wants of every single type of online casino player, from fun classics like Avalon II to massive progressives like Major Millions. Despite the huge volume of games available, each is created with minute attention to detail and offers a superb gaming experience.

Progressive Jackpots

It wouldn’t be a Microgaming casino without some of the brand’s powerhouse progressives leading the way, and there’s no fewer than sixteen different options at Euro Palace! The biggest names are probably The Dark Knight, Major Millions and, of course, Mega Moolah. Moolah is particularly famous as the highest-paying online progressive of all time: £13.2 million won on a single, 25p spin.

Gameplay

Euro Palace have a fairly comfortable online platform using Flash, which means that the majority of their games can be played in-browser without any downloads. However, to access the complete Microgaming vault, you’ll need to download the software.

For gamblers who usually play at their desktops or on the laptop at home, downloads might actually be more convenient; however, for those who prefer the flexibility of playing whenever the mood strikes them, Flash or HTML5 capability is essential.

Mobile Casino

The mobile platform is good, and the majority of games are well-optimised for the platform, but you won’t have every single title available. The good news is that all the big names and fan-favourites seem to be available on smartphones and tablets, so you won’t be missing out on any of the good stuff.

Customer Support

Euro Palace is one of the few online casinos to offer truly comprehensive customer support in the form of live chat, telephone and email. Not only that, however, but these services are available in 20 different languages – enough to provide crucial aid to every single one of its player nations. Live chat means that issues can be resolved quickly and easily, though some users have complained that Euro Palace can be a little slow at actually getting the job done.

Banking

In general, banking at Euro Palace is a simple and relatively painless procedure. You can deposit and withdraw using all of the normal methods, including:

  • E-wallet (Neteller, Skrill)
  • Credit card
  • Debit card
  • Bank transfer

Of course, using bank transfer for either payment service will be much slower than the other methods, but some users prefer this anyway. E-wallets are by far the fastest option with instant deposits and withdrawals within a few hours of the casino completing its payment processing.

The downside to banking with Euro Palace is that any player who attempts to withdraw more than five times their cumulative wagering history will be forced to withdraw in maximum amounts of €5k per week. There have been many complaints made at this rule – life-changing bets of £100k+ can now months or years to be fully recouped – but no changes have been made. Since this isn’t very well-communicated by the casino, many players are surprised when their payments don’t come through as expected.

Conclusion

There have been some concerns over the quality of English from the customer support team, though since this isn’t a UK casino that’s to be expected. The €5k weekly maximum withdrawal is also a pain, but all-in-all Euro Palace is a very impressive outfit. The quality and depth of games selection is exceptional (as you’d expect with Microgaming), but the integration to mobile is equally impressive. As we mentioned at the start, you can’t really beat their signup bonus, either.

Give Euro Palace a go (they’ve got plenty of promotions to try!) and see how you get on!