- 100% 1st deposit match
- Games provided by Netent
- Live tournaments for players every week
Winnings Casino was first established in 2009, yet they’ve struggled to really make their name in the super-competitive UK online casino market. We’ll take an in-depth look at the casino’s strengths and weaknesses and see how it stacks up against the other established casinos out there.
One of the first steps in creating a casino which isn’t just good, but which attracts new players, is the welcome bonus. It’s the primary marketing tool for all casinos, and it’s what turns potential players into actual gamblers, spending money and having a great time on the reels. At Winnings, you are offered two bonuses:
- 20 no-deposit free spins, or
- 100% deposit match up to £200
The first bonus option has massive appeal because, quite simply, it doesn’t require any financial investment on your end. To register for your no deposit bonus, you’ll need to hand over your name, email address, phone number and home address. You will not need to give any bank details or personal info beyond what we’ve just covered.
Once you’re signed up, the spins should appear in your account straightaway. The, after you’ve used them all up, your winnings will be added to your bonus balance and can be spent immediately on any other slots or games.
The 100% deposit match is a great deal. The maximum of £200 means that all deposits up to £200 (and above £10) will be doubled. Deposit £75, play with £150; deposit £200, play with £400.
Wagering Requirements & Restrictions
The no deposit bonus free spins can only be used on Starburst. Thankfully, Starburst is one of the most enjoyable and popular slots ever created by Netent, so you should enjoy running them through! Your winnings will be capped at £100.
For the matched deposit, the wagering requirements are 35x bonus. This means that the bonus amount credited to your account (£200 if you took the maximum) must be wagered thirty five times before withdrawal. That’s £7,000. Basically, you have to keep spinning and keep winning for quite a long time. However, once you get there, any profits you make are yours to keep! For most players, the playthrough will prove too steep an obstacle; however, for those few who do make it, the rewards speak for themselves.
Winning Casino offers a variety of different live tournament options for players. When you enter into a tournament, you’ll be placed in a huge leaderboard alongside all your fellow competitors. The more points you earn, the faster you’ll climb the ranks and the higher number you’ll attain. At the end of the tournament, those with the highest rankings win. Simple stuff!
The way slots tournaments generally work is that for every $1 you win, you’ll earn a certain number of points. Others go by the amount you’ve won vs the amount wagered: this is more fair, since it basically levels the playing field and stops high-rollers from dominating through sheer financial means.
VIP Rewards Scheme
Winnings Casino has one of those superficial rewards schemes which looks good at a glance, but really offers very little to its players. Basically for every £40 you spend, you’re allocated a reward point. Once you gain enough points, you can climb the VIP ranks as follows:
- Bronze – earn 25 points
- Silver – earn 100 points
- Gold – earn 500 points
- Platinum – earn 1000 points
- Premium – earn 5000+ points
- Prestige – invite only
The benefit of participating in this long-term and expensive scheme? Your points can be converted into cash, and the higher your rank, the better your conversion rate. As a new member, 35 points can be exchanged for a single pound; at the Prestige level, it’s 15 points per pound. It costs over £200,000 to get to Prestige, and your reward is getting £1 for every £600 you spend.
Definitely not the best.
Slots Selection and Software
The best thing about the software and slots selection at Winnings is that everything is managed by Netent, with a few entries from other software providers. Netent is one of the foremost casino software developers in the world, and are known for producing only the highest-quality slots.
However, their association with Netent is about where the good news ends. While there are some undoubtedly great games in their collection (like Gonzo’s Quest and Starburst, where your bonus free spins are played) it’s almost impossible to find them through the website. There’s no search bar or filtering option, which means Googling the game title and the website is actually faster.
This is an unfortunate case of bad web design, because the games are there to be played. In addition, there are only about 200 slots in total, plus scarcely a dozen table games. When when we tested the site, we could only load around 90 games in total.
All games are instant play, which means that when you click on a game, it opens in a separate tab and you can start spinning immediately. It’s nice to see Winnings embracing the 21st century without downloadable software getting in the way of your gambling!
There is a dedicated app for Winnings users, available on both Android and iOS. It should allow you to play on any device (tablet, smartphone) which runs either of these operating systems. The games will be optimised for mobile play, but expect a small group of games.
Customer support is available 24/7 through live chat, email, telephone and fax (for sending documents). However, when we tested the site with an enquiry (as a registered player) we waited 30 minutes on the live chat without a single response or connected team member. Other users have reported sub 12-hour responses from emails, which is not terrible.
Banking at Winnings is a fairly simple process. They offer the usual payment methods:
It’s not clear if they offer bank transfer as a payment option. There’s a minimum withdrawal of £10, and a maximum of £10,000. Other than that, the process is fairly unremarkable. Payments to e-wallets should arrive within 3 days, which suggests a 48-hour processing period from the casino. Payments to bank cards will take 2-5 days longer.
While Winnings certainly has the potential to be a top-level casino, it just can’t compete with the hard hitters at the top of the game. Their games selection is too narrow, and the website interface too difficult to manoeuvre. With improvements in this area as well as their customer support and mobile platform, we could be looking at an impressive outfit. We’ll give them a bit of time, but for now there are better options out there.