- Scotland, England & Wales only
- Silky-smooth website and gaming platform
- Playtech's slots available
Slots Selection and Software
At its core, Jackpot247 is a roulette-based casino with 11 different variations available to play online. In addition, it is well known for its live TV broadcasts!
In terms of slots, the casino software3 is provided entirely by Playtech. Playtech casinos4 are well known for boasting good quality graphics and for taking pop culture hits and turning them into video slot sensations. Players have access to a large number of Playtech slots, including the famous Pink Panther slot and the Marvel Superhero series.
However, Playtech doesn’t have the kind of variety and diversity that Microgaming5 does (the only software developer in the UK who regularly has a monopoly on any casino’s games) and there’s a sense of underwhelming as you navigate their games. In addition, the graphics aren’t as advanced as the likes of NetEnt, whose ability to use 3D games like Gonzo’s Quest offer a much more immersive experience.
There are some traditional table games available in the form of casino hold’em, craps and a few forms of blackjack – a paltry selection for players who like a level of diversity with their play. Live casino is also an option at Jackpot247, but again the game selection is very limited: blackjack, roulette and baccarat. There is no poker at the casino, though video poker is available.
There are no downloads required at this casino, which means those of you who don’t use a Windows operating system can still play with relative ease! Everything can be played in-browser, but you’ll get the best performance using the likes of Chrome or Firefox. The software is reliable and everything runs smoothly, but the lack of variety and average quality makes everything feel a bit unpolished.
By choosing Playtech as their sole provider of slot and traditional table games, Jackpot 247 were already making things a little less than perfect for players – their mobile gaming platform is on another level entirely. Open only to iPhones and “selected Android devices”, there’s a good chance that most players won’t even be able to access the collection.
Furthermore, the only available games (last time we checked) were:
- Roulette (5 versions)
- Slots (8 different games)
- Blackjack (2 versions)
- Scratch cards (3 different cards)
- Video poker (1 game)
That’s nineteen games total, across their entire mobile platform.
Support is available 24 hours a day, 7 days a week, via live chat, telephone and email. The quality of staff varies considerably, both in the quality of English and ability to resolve issues with the casino – both of which are of utmost importance for a UK-only casino.
Furthermore, there are a few sneaky restrictions in place that are not made remotely clear to players. For example, there are is £25,000 monthly restriction of withdrawing winnings, even on progressive slots! The number of negative reviews online suggests that not all players are receiving good treatment from the casino, and issues with payment and excessive ID checks have been raised in the past.
Dropping your money into the casino shouldn’t pose any problems, since Jackpot247 accept all major payment methods, including:
- Credit and debit cards
Any payments made with e-wallets or PayPal will appear instantly in your balance, though transactions by debit card could take anywhere from 1-3 days, or longer if the request is made over the weekend.
For withdrawals, small amounts don’t tend to cause any trouble. However, there can be extra ID checks and delays while the casino verifies the authenticity of the win. In addition, major wins can only be withdrawn at a rate of £25,000 per month, no more. This is stated in the terms and conditions, but isn’t openly advertised to players.
All in all, it’s easy to see why Jackpot247 has earned a glowing reputation as a TV casino for roulette – the rest of the casino, however, is underwhelming. The games selection is quite narrow as a result of only using Playtech licenses, while the casino’s commitment to the mobile platform is laughable.
The welcome bonus is a nice one, though a double-edged sword with the playthrough requirement imposed on the initial deposit, too – realistically, this makes the wagering requirement 50x. A 99x playthrough on the no deposit bonus is insulting – players will get more value and less hassle playing demo slots instead.
Disappointing results from a casino that has been in business in the UK for so long. Hopefully next time we conduct a review the results will be more optimistic.